Mindsync ADHD App
Problem Definition
Attention-deficit/hyperactivity disorder (ADHD) is a neurodevelopmental disorder that affects an estimated 2.5% of adults and the condition may have a significant impact on romantic relationships, both positively and negatively. Individuals with ADHD may struggle with forgetfulness loosing personal items and forgetting important appointments which can lead to misunderstandings and conflict within the relationship. However, with proper understanding and support, relationships can thrive.
Client:
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The
Solution
The app will allow ADHDers create geo-location reminders to reduce forgetfulness and build healthy habits to help them keep track of their personal items. Their partners will also work collaboratively to help them create reminders when they forget to. In addition, the app will educate Non-ADHDer about their partners’ awesome and not so awesome behaviours as well as give them steps to take to manage situations. The app aims to reduce forgetfulness and build healthy habits in ADHD-ers while educating their Non-ADHD partners.
The Design Process
I used the 5-Stage Design Thinking model proposed by the Hasso-Plattner Institute of Design at Stanford. This non-linear continuous methodology allowed me understand the users, redefine the problem and create solutions to generate the prototype and test.
Empathize
Define
Ideate
Prototype
Test
Research
The primary goal of my research is to ensure that the app meets the needs and expectations of the intended users by involving users early in the design process and continuously throughout the process.
User
Research Findings
20 Survey Participants
- 7 participants believed that the problem is worth solving and that is totally relevant to their lives. It is important to point out that only 6 participants have ADHD showing that people living with the condition will probably understand and relate better to the relevance of the project.
- Survey reveals that the project idea is feasible because there is a void in the market for a platform that looks to manage ADHD collaboratively rather than individually.
Situational
Analysis
Competitor 1: My ADHD
My ADHD is an ADHD intelligence, diagnostic, and emotional analysis app to support and educate people dealing with ADHD. The app interface is overwhelming and too text heavy which may be distracting for ADHDers
Features
- ADHD Test
- ADHD Education
- List for task monitoring
- Techniques and Tips to manage ADHD
Competitor 2: Habitify
Habitify is a habit tracker that reminds and motivates the user to do habits every day, designed to simplify personal development.
Features
- Reminders
- Habit Tracking
- Habit Notes
- Weekly and Monthly Reports
Findings
The analysis revealed that there are a good number of highly intuitive and well developed ADHD solutions, however there is a gap in the market. ADHD technologies on the market focus on the individuals living with the condition to provide tools and strategies to help them improve their quality of life as identified above however, there are no platforms that take into account the people most impacted emotionally by the condition – Their partners.
Target Users
- People living with ADHD
- People in relationships with people who have the ADHD
- Not intended for parent/kid relationships
Personas
Based on user research, I created 2 personas. I refer to them throughout the entire product development process. My primary personas are a married couple called Jake and Mia.
User Flow
As an ADHD user, I want to set location-based reminders for my personal items so that I don't forget them when I'm out and about.
Journey Map
The journey mapping was developed to provides insight into the total experience of the customer. It helped me better understand and address customer needs and pain points as they experience the mindsync app thereby improve the quality of user experience, ensuring consistency and a seamless experience at all touchpoints.
Information Architecture
To make the app content understandable, the Information Architecture was created. The Infornation Architecture as seen below focuses on organizing, structuring, and labeling content in an effective and sustainable way and it helps to understand how the pieces fit together to create the larger picture with a goal to help users find information and complete tasks.
Wireframe
The wireframes were created to demonstrate to how the UI will look and work. It was used to quickly convey the idea of the solution. It was presented to test participants to get feedback which was used to improve the design.
Usability Testing
A Usability test was conducted on 7 participants for the purpose of taking users through the journey to achieve a certain outcome for Mindsync app. By conducting a usability test, valuable insight was gained into how a typical user would navigate the final product.
Findings
- Most users got stuck on the Welcome Screen page not sure of the next step to take. The icons are not clear and layout is quite confusing.
- On the Select an Item page, some users didn’t know that they could add a new custom item not listed out in the icon box because the button is too small and not noticeable.
- There is no way to add multiple items at a time.
- Selecting the location should come before selecting the items so that users can identify items based on the selected location.
- On the Set A Location page, item images embedded in the map icons may be helpful for ADHD-ers
- On the Progress Status page, the brain is a bit scary and too realistic.
Iterated Wireframe
Based on the data collected during user testing, I made a total of 6 design changes.
Key Takeaways
- Although I understood how important the design process was to UX, this project gave me hands on experience that taught me exactly how.
- This project was a great opportunity for me to understand the fundamentals of UX design. I’m surprised by how much I’ve learned. I feel better equipped as a UX Designer
- I found that empathizing with users, mapping out user flows and conducting usability testing is critical to the integrity of a usable app that addresses user pain points.
Final Design
